I can't speak for anyone else, but here's my definition! It's someone who takes the time to get to know YOU. Not just how you look or your facial features, but the inner you and how you want to feel when wearing your glasses. It's someone who can look at your face and instantly pull out a frame that looks amazing on it! Someone who pays attention to the little details (like how they fit). Someone who takes you to the edge of your comfort zone and beyond (because that's where the magic is). Someone who has spent years homing their craft; studying frames, lenses, fashions, style, colour and manufacture so you end up with the perfect pair(s) of glasses. Oh, and a Qualified Dispensing Optician.

No. As a qualified Dispensing Optician and Eyewear Stylist I handle all aspects of frames and lenses. Simply bring a copy of your current prescription with you.

Choosing new glasses should be as a fun as looking for a new coat, a bag or an outfit. It should always result in you wearing a pair you love. A hurried experience following an eye test just doesn't get that result. So I focus on the bit I do best, the styling.

Of course you can call in to browse. Appointments are strongly advised however. As a one-woman business I may not be free to help you. There is also only a small selection of current stock on display, so you may not find what works for you.

An appointment ensures you get dedicated time to try, discuss and decide with zero interruption and my undivided expert attention. There is ZERO pressure to buy at an appointment, it's there to make sure you get to see all the options that will work best for you.

I source independently designed eyewear from around the world, but do not stock brands that you'll find on the high street.

Mass produced 'designer' collections usually don't have the same finish, unique design features or quality that I look for here at Eyestyle Studio. I want you to love your glasses for years and re-lens them when needed. For this to happen they need to truly be a reflection of you, not one of a generic bunch that you'll quickly tire of.

Prescription lenses are only available with frame orders placed following an Online or In-Person Styling Appointment. Your Styling Session with a qualified Dispensing Optician allows us to make expert lens recommendations, discuss accurate measurements and ensure the correct fit of your glasses. These three factors are absolutely essential if you are to own glasses that not only look great, but feel great and allow you to see great too! Book your In-person or Online Styling Appointment here.

Of course! If you'd like to get your funky frames from us and then take them to your local optician to glaze with prescription lenses that's perfectly ok.

If you've had a Styling Appointment and chosen your frame, lenses take 10-14 days. Rebecca will advise if this will be any different, and of course if you're in a hurry you can request a quicker turnaround!

Bespoke frames can take up to 8 weeks, or sometimes more if it's really one-of-a-kind. So this type of purchase needs to be done well ahead of any special event.

So glad I could help make this important decision easier for you! You can click the links directly from your Style Guide and purchase on the web shop. This would be frame only. If you would like prescription lenses you'll need to upgrade to an Online Styling Appointment (the link is in the guide with a cheeky discount code!). As a Qualified Dispensing Optician verifying prescription, fit and measurements is vital. If this doesn't work for you, of course you can just purchase the frame and have it glazed locally.

Your Bespoke Style Guide is produced by me and is entirely based on the photos and information you provide in the questionnaire. The Online Styling Appointment is far more personalised and includes two video calls with me, unlimited frame style options, discussion of prescription lenses and an optional Frame Trial Box with up to 6 frames sent to your home.

You have the option of a Trial Box with up to 6 frames when you book an Online Styling Appointment. This option is not available with the Bespoke Style Guide as the process for fitting and prescription is more involved and needs an expert eye!

From the point you have completed your questionnaire, your Bespoke Style Guide should be with you within 5 working days. For clarity, at Eyestyle Studio, Monday is not a working day.

Yes. To really get the expert help you need and the best possible recommendations an appointment is necessary. As there is only me to serve you, and not all items are on display to try, it's always best to book in advance. Of course if you just have a question or are passing and want a quick chat, if I'm free I will absolutely help you.

On your original booking confirmation there is an option to reschedule your appointment online so that's not a problem. We all have emergencies in life that get in the way, just let me know as much in advance as possible so that I can offer the slot to another person.

Lucky you! You live nearby and will get to see ALL the options that will be just perfect. I allow 1 hour for the initial appointment so all you need to do is bring your current prescription (if you have one) and any glasses you have. Get comfy, let me know your chosen beverage and we'll have some fun with frames! Just because you've booked an appointment does not mean there will be any pressure to buy on the day. My job is to ensure you get glasses you love, not push you into something you're not sure about.

Once your order is placed, you will receive a confirmation email letting you know that I've received your order. Orders will be dispatched within 2 working days with a recorded service. Shipping fees are non-refundable in the case of returns.

Yes, but currently not on a wider scale so please contact me directly for bespoke quote. Eyestyle Studio bears no responsibility for any taxes or charges applied at the country shipped to.

If you've had an Online Styling Appointment and selected frames with lenses this way please contact Rebecca directly to discuss next steps within 14 days of item receipt.

For frame only purchases via the website please inform me via email rebecca@eyestylestudio.com within 14 days of receipt that you wish to return the item. To be eligible for a return, your item must be unused, in original condition without personalisation (such as prescription lenses, adjustments etc.). It must also be in the original packaging with all accessories. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 3 working days. Please be aware that returns may take up to seven working days to be processed.

Please return via a tracked postal service as Eyestyle Studio cannot be held responsible for items missing in the post.